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Complaint channel
If you are aware of any criminal or illicit conduct of any person who is employed, represents or participates in any way with the organization, you can file the corresponding report through the Reporting Channel.

This channel can be used by any person, whether part of the Company or outside it, and who has been aware of or has indications of the existence of conduct that generates regulatory, legal and/or criminal breaches. Complaints or Claims that are presented will be processed with the objective of promoting the necessary investigations, verifying the integrity and veracity of the information provided and urging the correct resolution of the files that are processed, including, where appropriate, the appropriate sanctions.

You can check the status of your complaint using a tracking code and password that we will provide you at the end of the process.
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